Khelakhor Terms & Conditions — Complete Guide to Using the Platform

1General Overview

Welcome to Khelakhor. These Terms & Conditions govern your use of the Khelakhor platform and all associated services. By accessing or using this website, you are deemed to have accepted these terms.

Khelakhor is an online gaming and Sports Betting platform designed for users in Bangladesh. We are committed to delivering our services with full transparency and integrity.

If you have any trouble reading or understanding any part of these terms, please reach out to the khelakhor support team — our Bengali-speaking staff are happy to help.

2Account Registration

To open an account with Khelakhor, the following conditions must be met:

• Each individual may only hold one account. Opening multiple accounts is strictly prohibited.
• Providing accurate and truthful information during registration is mandatory. Incorrect details may result in account termination.
• Users are responsible for keeping their account password confidential. Accounts must not be shared with third parties.
• Khelakhor may request a national ID or other documents at any time for identity verification.
• Withdrawals may be restricted until verification is complete.

Use a strong password to keep your account secure and update it regularly. If you suspect any unauthorized access to your account, contact Khelakhor Support immediately.

3Age & Eligibility

You must be at least 18 years old to register an account and play on khelakhor. Anyone under this age is strictly prohibited from using the platform.

The following individuals are not permitted to use Khelakhor:

• Any person under 18 years of age
• Users who have self-excluded
• Users whose accounts have been previously closed
• Users who have been advised to avoid gaming due to mental health or addiction concerns

Khelakhor may request valid identification for age verification at any time. If a user is found to be underage, all transactions will be voided and any balance will be returned.

4Deposits & Withdrawals

Khelakhor supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and various bank transfers. Full payment terms and conditions are detailed below:

• Withdrawals can only be made from verified accounts.
• Withdrawals must be made using the same method used for the original deposit.
• Khelakhor may request additional verification for any suspicious transactions.
• Transactions may be held if money laundering or fraud is suspected.
• Withdrawals cannot be made directly from a bonus balance — wagering requirements must be fulfilled first.

5Bonuses & Promotions

Khelakhor offers a variety of bonuses and promotions, each with its own terms as listed on the offers page. General bonus conditions include:

• Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal — typically 30–50x the bonus value.
• Duration: Each bonus must be used within a specified period — typically between 7 and 30 days.
• Game Restrictions: Some bonuses are only applicable to specific games.
• Maximum Bet: The maximum bet allowed per transaction using bonus balance is ৳500.
• A bonus, once: Each promotion is available once per account.

Khelakhor reserves the right to modify, suspend, or cancel any bonus offer at any time. If a user is found to be abusing the bonus system, their bonus will be forfeited.

6Betting Rules

The following general rules apply at all times when betting on Khelakhor:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Official results are final in Sports Betting.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Khelakhor reserves the right to void any bet placed at incorrect odds due to a system error or technical fault.
• If match-fixing or unfair advantage is proven, the account will be closed.

In live betting, odds may change up until the bet is accepted. A confirmation message will appear on screen once a bet has been successfully placed.

7Account Closure & Suspension

Khelakhor may suspend or permanently close a user's account for any of the following reasons:

• Violation of any provision of these terms
• Multiple Account Management
• Providing false or inaccurate information
• Bonus Abuse & Fraudulent Activity
• Suspected money laundering or illegal activity
• Initiating chargebacks or payment disputes

Users may also request account closure at any time. Any valid balance will be eligible for withdrawal subject to applicable conditions.

8Data Protection & Privacy

Khelakhor is committed to protecting users' personal data. Any information we collect is used solely to provide and improve our services.

• Personal information is never sold to third parties.
• User information is never shared with authorities unless required by law.
• All transactions are secured with 256-bit SSL encryption.
• Users may request to view or delete their stored personal data.

For more information, visit our Privacy Policy See page.

9Responsible Gaming

Khelakhor believes gaming is for entertainment — not a financial solution. We actively promote responsible gaming and offer the following player protection tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break anywhere from 24 hours to 30 days.
• Self-Exclusion: Exclude yourself from your account temporarily or permanently.
• Reality Check: Set reminders to keep track of how long you've been playing.

If you're experiencing problem gambling, please seek help. Our Responsible Play page for detailed information and resources.

10Changes & Updates to Terms

Khelakhor reserves the right to update or amend these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes to the terms will be treated as acceptance of those changes. We recommend checking this page regularly.

For any questions or feedback regarding these terms support@khelakhor.com. Our team will do their best to respond within 24 hours.